Hotels and tourism
Customers are treated to new, useful and funny experiences.
How to have a fast and effective room service that doesn't disturb the guests!
While guests do not like to be disturbed, they expect a fast service. For a hotel with too many guests and not enough staff, it's difficult to answer all guests' needs on time.
When the hotel welcomes big groups for events (e.g. conferences, galas), the staff tends to pay more attention to them, sacrificing the quality of service for other guests.
A slow service at the hotel restaurant leads to few extra requests and, eventually, unhappy guests and a poor rating for the hotel.
A personalized room service for every guest, one touch away
AirMenu allows you to have a virtual servant everywhere and receive all guest's requests faster! You just need a few conveniently placed QR Codes. With their devices, guests can scan the QR Code, check what is available and order directly from there.
Requests are sent to the proper service areas, according to the type of request and where it was done.
Waiters are informed of the location where the order was made and know where to deliver it.
When there are events at the hotel, you may decrease the impact on the regular service by placing tablets at the event area. This will allow the service to better manage orders.